Quality Policy
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Quality is at the heart of Kent’s brand promise.

The company is ISO 9001:2000 marked and perhaps is the only company in India to provide more than 4000 quality Electrical Goods under one company. Due to high quality products and competitive prices we enjoy an excellent reputation among our customers. We view Quality Holistically and as an integral part of our business management.

Our key quality targets are:

  • To be number one in customer satisfaction and hence consumer loyalty.

  • To be number one in product leadership.

  • To be number one in operational excellence.

  • To be number one in retaining our customers.

Continuous innovations, application of latest technologies and regular feed-back from our consumers, have led to Quality-Improvement at all levels.By taking Quality personally, We are able to deliver to our consumers a World-Class Quality admired by all. Innovation in product development (Materials, Properties and Quality) is key in our efforts to offer the best products available in the market and to maintain safety on the highest level.